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Thread: Sat Nav system has stopped working

  1. #1
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    Default Sat Nav system has stopped working

    The Columbus sat nav / radio system in my Octavia Scout has stopped working. Any clues?

    It stopped and started within the first couple of months after I purchased the car "new" / executive driven from a dealer in Melbourne.

    Did it about twice and has been fine ever since. Have read on other sites these can be problematic.

    Issue is no radio and my bluetooth phone connection won't work. The parking sensors till beep but no image to show me how close.

    I was going to check the fuses first but where the hell are they?

    SS.

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    Found the interior fuses but all the diagrams are for a LHD not RHD

    When I counted in reverse there was no fuse in the allocated spot (#28).

    What the ....

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    what about disconnecting the battery for a while, then reconnecting.... It could also be a loose connection on the battery..

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    I took it to a auto electrician as the dealer told me at the last service that the A/c compressor had failed (I posted separately about that). The A/c light is still on, cool air is coming out and the Auto Elec said it is working, not sure what the service guy is on about. He said if it had failed there would be no cool air.

    He then checked my fuses all were ok (both beside the door and under the bonnet). Also all the other electrics seem to be working. He tended to think it was the unit although he did query whether it may be something loose behind the dash. However he had never opened up the dash in one of these and was a bit reluctant.

    Don't think I'll go back to that dealer, they also lost my service book that I've had since the car was new, very unhappy with them right now.

    Think I'll need to go to another Skoda dealer or a Volks specialist that someone referred to for the compressor issue. Unless anyone has any other ideas.

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    yeah, time to find a new dealer/independent..

    I would say scan the car with vcds/vagcom is always the best first step to see if there are any errors..

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    Took the car to another Skoda dealer, checked out the "Infotainment" system and said it has died. A replacement unit is $8150, yes over 8 thousand dollars, absolutely ridiculous.

    Will see if I can source one from a wreck but apparently you need to use a laptop to transfer data before removing and transferring to another car, would that be correct?

    I think I'm still in shock.

    Any ideas on other after market units that will work with GPS, phone, navigation etc.?

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    Goodness! Thatís a lot of money. Presumably the car is out of warranty, but by how much? My non-expert view of consumer law is that products have to be fit for purpose for a reasonable amount of time. I would say that a reasonable consumer would expect that an $8K plus entertainment unit would last for a lot more time than the standard warranty period. It may be worthwhile to have this discussion with Skoda and if they donít agree to make a substantial contribution to the replacement cost, if not the entire amount, write to your consumer affairs regulator. Iíd mention this in the discussion with them, if itís clear that they are not going to play ball.

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    how old is the car again?

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    Good news, the radio started again yesterday of it's own accord, no repair by anyone. Seems to me the issue is a loose wire. I was disappointed with the Skoda dealer who told me of the unit having failed / died but clearly there was no power going to the unit, so maybe that's forgivable. Although they must not have taken the unit out of the dashboard which I did ask them to do, hmmmm.

    The car is a little over 5 years old. I purchased it in Melbourne in March 2013 and it had been executive driven at that dealership for 3 months. It was registered in late December so it's a 2012 build.

    Think I'll take it to a audio specialist (specialist in Skoda / VW etc.) to have the unit removed and connections fixed / secured. Not happy with the dealers at the moment.

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    yeah, if somebody can take it out and plug in to to a bench, they can at least see if it's powering up correctly.

    You can try the guys at autofidelity, they do amazing work..

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